Frequently Asked Questions – Chance

Everything you need to know about your account, payments, Cricket betting, Casino games and more.

Account & Login

Creating a Chance account is straightforward. Click the Register button, fill in your name, mobile number and a strong password. Once you have submitted your details and verified your mobile number via OTP, your account is ready to use. The whole process takes just a couple of minutes. Remember, you must be 18 years of age or older to register.

Go to the Login page and tap "Forgot password?". Enter the mobile number linked to your account and you will receive a one-time password (OTP) via SMS. Use that OTP to reset your password. If you do not receive the OTP within a few minutes, check your network connection and try again.

No. Each player is allowed only one account on Chance. Having multiple accounts is a violation of our Terms and Conditions and may result in all accounts being suspended. If you think your old account has been lost or you are locked out, contact us rather than creating a fresh one.

Log in to your account and head to the Account Settings section. From there you can update personal details including your preferred payment method. Changes to your registered mobile number may require identity verification for security purposes. Always keep your contact details current so you can receive OTPs and account notifications without issues.

Yes. Chance takes data privacy seriously. Your personal information is stored securely using encryption and is never shared with third parties for marketing purposes. For full details on how we handle your data, please review our Privacy Policy.
Deposits & Payments

Chance supports a range of payment options convenient for players across Pakistan. You can deposit using JazzCash, Easypaisa, Raast, direct bank transfer, debit/credit cards, and other mobile wallets. All transactions are processed in PKR so there are no currency conversion fees to worry about.

The minimum deposit on Chance is PKR 500. This low threshold means you can get started without committing a large sum upfront. Maximum deposit limits vary by payment method — check your account dashboard for the limits applicable to your chosen method.

Deposits via JazzCash and Easypaisa are usually credited instantly or within a few minutes. Bank transfers and Raast payments may take slightly longer depending on your bank's processing time, but in most cases funds arrive within the same day. If your deposit has not appeared after a reasonable wait, contact our support team with your transaction reference.

Chance does not charge any fees for deposits on our end. However, your payment provider — for example your bank or mobile wallet — may apply their own transaction charges. We recommend checking with your provider before transferring to avoid any surprises.
Withdrawals

Log in to your Chance account and go to the Withdrawal page. Select your preferred payment method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount you wish to withdraw in PKR, and confirm the request. Funds are sent directly to your registered payment account.

Most withdrawals to JazzCash and Easypaisa are processed within a few hours. Bank transfers via Raast or standard bank may take 1–2 business days depending on your bank. Withdrawal requests submitted during weekends or public holidays may take a little longer to clear. Always make sure your payment details are correct to avoid delays.

The minimum withdrawal amount is PKR 1,000. There is no unnecessarily high threshold — we want your winnings in your hands as quickly and easily as possible. If you have an active bonus, make sure its wagering requirements are completed before requesting a withdrawal, as unmet bonus conditions can temporarily hold part of your balance.

A withdrawal can be declined for a few reasons: your account verification may be incomplete, there could be an active bonus with pending wagering requirements, or the payment details you entered may not match what is registered on your account. Double-check all your information, complete any pending verification steps, and re-submit your request.
Sports Betting

Chance covers a wide range of sports. Cricket is our most popular category — including Pakistan Super League (PSL), T20 internationals, ODIs, and Test matches. Beyond Cricket, you can also bet on Football, Tennis, Esports, and several other international sports. Live in-play betting is available on selected matches so you can place bets as the action unfolds.

During the Pakistan Super League season, Chance features dedicated PSL markets covering every match. You can bet on match winners, top run-scorers, highest wicket-takers, over/under totals, and much more. Odds are updated in real time and live betting markets open once the toss is confirmed. Keep an eye on the Sports and Promotions pages for PSL special offers.

If a match is officially cancelled, abandoned, or postponed and does not resume within the specified timeframe, all bets on that event are voided and your stake is returned to your account balance. For rain-affected Cricket matches that have a D/L result applied, bets are generally settled on the official result. Specific rules are outlined in our Terms and Conditions.

Cash-out functionality is available on selected markets and events at Chance. When a cash-out option is available for your bet, you will see it displayed on the open bets section of your account. The cash-out value is calculated based on current odds at the time of your request. Cash-out is not available on all bets or all events.
Casino & Live Casino

The Chance Casino lobby features hundreds of Slot titles, classic table games like Roulette, Blackjack, and Baccarat, as well as specialty games. New titles are added regularly so the selection keeps growing. All games are playable directly from your browser or via the Chance app without needing to install any separate software.

The Live Casino section streams real human dealers from professional studios directly to your screen in HD. You play in real time against an actual dealer rather than a computer-generated result. Popular Live Casino games at Chance include Live Baccarat, Live Roulette, Teen Patti, and Andar Bahar — all with interactive chat and real-time action.

All Slot and RNG (Random Number Generator) Casino games on Chance use certified random number generation to ensure fair and unpredictable outcomes on every spin or hand. Live Casino games are governed by the same rules as their physical counterparts, with no room for manipulation. Game fairness is a core commitment of the platform.

Absolutely. The entire Casino and Live Casino lobby is fully optimised for mobile browsers. For an even smoother experience, download the Chance App which is designed specifically for Pakistani mobile networks, keeping load times low even on 4G connections. All your favourite games are available in the app with the same account and balance.
Bonuses & Promotions

New players at Chance receive a welcome bonus on their first deposit. The specific offer and percentage match are updated regularly, so visit the Promotions page after registering to see the current welcome offer available to you. The bonus is credited automatically once your qualifying deposit is confirmed.

Wagering requirements (also called rollover or playthrough) refer to how many times you must bet your bonus amount before it can be withdrawn as real cash. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place a total of PKR 10,000 in eligible bets before the bonus converts to withdrawable funds. Each promotion lists its own wagering terms clearly.

Yes, bonuses have an expiry period. If the wagering requirements are not completed within the stated timeframe, the bonus and any winnings derived from it will be removed from your account. Expiry periods vary by promotion — always read the terms of each offer on the Promotions page so you know exactly how long you have to use it.

Absolutely. The Pakistan Super League is one of the biggest betting events on Chance, and we run exclusive PSL promotions during the tournament including free bets, enhanced odds on key fixtures, and reload bonuses timed around match days. Check the Promotions page at the start of each PSL season to catch all the live deals.

What Makes Chance the Go-To Platform in Pakistan

From PSL betting to Live Casino — here is why players keep coming back.

Cricket & PSL Markets

Bet on every Pakistan Super League match, T20 international, and ODI series with competitive odds and live in-play markets. From toss winner to last-over totals, Cricket betting at Chance is comprehensive.

Pakistan-First Payments

Deposit and withdraw entirely in PKR using JazzCash, Easypaisa, Raast, or standard bank transfer. No foreign currency complications — just quick, familiar payment methods you already use every day.

HD Live Casino Streaming

Real dealers, real tables, streamed in high definition to your screen. Play Live Baccarat, Teen Patti, Andar Bahar and Roulette from wherever you are — no download needed, just log in and play.

Secure & Encrypted Platform

Your account details, payment information, and betting history are protected using industry-standard encryption. Chance takes security seriously so you can focus on enjoying your bets with complete peace of mind.

Regular Bonuses & Offers

Welcome bonuses for new players, reload offers for returning members, free bets during PSL season, and more — the Promotions page is updated frequently so there is always something worth claiming.

Fast Mobile App

The Chance app is built specifically for Pakistani networks — lightweight, fast-loading, and reliable on 4G. One-tap login, live score notifications, and the full betting and casino lobby in your pocket 24/7.

About the Chance FAQ Page

This FAQ page is designed to give players across Pakistan quick, clear answers to the most common questions about using Chance. Whether you are brand new to the platform or a regular player looking to sort out a specific issue, the answers above cover the topics that come up most often — account management, payments in PKR, Cricket and PSL betting rules, Casino gameplay, and bonus terms.

We have organised the questions into categories using the tabs above so you can jump straight to the topic you need without scrolling through unrelated content. If you are not sure which category your question falls under, start with the Account tab as it covers the most fundamental topics.

Getting Started on Chance

For anyone new to online betting in Pakistan, getting started on Chance is designed to be as straightforward as possible. Registration takes a few minutes, the deposit process uses payment methods most Pakistanis already have on their phones — like JazzCash and Easypaisa — and the platform is available on both mobile browser and the dedicated app.

Once your account is set up and funded in PKR, the full platform opens up: thousands of sports markets including every major Cricket fixture, a complete Casino lobby with Slots and table games, and a Live Casino section with HD-streamed dealers available around the clock.

All transactions on Chance are processed in PKR. There are no currency conversion fees, and deposits via JazzCash, Easypaisa and Raast are typically credited within minutes.

Cricket and PSL Betting — What You Need to Know

Cricket is at the heart of Chance. The platform covers all major international Cricket formats — T20, ODI, and Test — as well as domestic tournaments including the Pakistan Super League. During PSL season, dedicated match pages go live with dozens of markets per fixture, from simple match-winner bets to detailed player performance markets.

Live betting is available on selected matches, meaning you can react to what is happening on the pitch in real time. If a top-order batter falls cheaply and you think it will change the outcome, you can adjust your position while the match is still in progress. Odds update ball by ball to reflect the current state of the game.

For Football fans, international club and national team fixtures are also covered, and Esports markets have grown steadily as a popular betting category among younger Pakistani players. The sports lobby is updated continuously as new fixtures are scheduled.

Casino and Live Casino — Common Questions

The Casino section on Chance carries a large library of Slot titles with varying themes, paylines, and bonus features. Table game fans will find multiple variants of Blackjack, Roulette, and Baccarat available at different stake levels. All RNG games use certified random number generation — the outcome of every spin or hand is completely independent of previous results.

The Live Casino is a step up for players who want a more social, immersive experience. Professional dealers run tables in real time from dedicated studios, and you interact with them through on-screen controls and chat. Teen Patti and Andar Bahar are particularly popular among Pakistani players because they are familiar card games with straightforward rules. Both are available in the Live Casino lobby alongside international favourites.

Managing Your Bonuses Sensibly

Bonuses at Chance are meant to add value to your experience — extra funds to explore more games or markets without spending more from your pocket. The key to getting value from a bonus is reading the terms before claiming it. Pay attention to the wagering requirement multiplier, the games that contribute towards clearing the requirement, and the expiry date. A bonus with a lower percentage but a more reasonable wagering requirement is often better value than a large percentage bonus with a high rollover attached.

During PSL season, free bet promotions are particularly useful. A free bet lets you place a wager without risking your own funds — if it wins, the profit is yours (the stake portion is not returned, but the winnings are). These are great for trying out live betting markets on PSL matches without committing real money to an outcome you are less certain about.

Responsible Gaming at Chance

Chance is committed to promoting a safe and responsible betting environment for all players in Pakistan. Betting should always be treated as entertainment with a fixed budget — not as a way to make money or recover previous losses. Set a deposit limit in your account settings before you start playing, decide in advance how much time you are comfortable spending on the platform, and stick to those limits regardless of how a session is going.

If you ever feel that your betting habits are moving beyond what feels comfortable, the self-exclusion and deposit-limit tools in your account settings are there to help. You can also visit our Responsible Gaming page for detailed guidance on staying in control. These tools are available to all registered players at any time. Only adults aged 18 and above may register and use an account on Chance.

Ready to Join Thousands of Pakistani Players?

Register on Chance today and enjoy Cricket, PSL, Casino and Live Casino — all in PKR.