Last Updated: January 2026

Terms and Conditions – Chance Online Gaming Platform

These Terms and Conditions govern your use of the Chance platform at chance.wine. Please read them carefully before registering your account, making a deposit in PKR, or placing any bets on Casino, Sports, or Live Casino. By using Chance, you confirm that you have read and agreed to these terms.


Key Things to Know Before You Play

Six areas of the Chance Terms that every Pakistani player should be familiar with from the start.

18+ Age Requirement

Chance is strictly for adults aged 18 and above. You must be at least 18 years old to register an account, make a PKR deposit, place bets, or claim any bonus. Age verification may be requested at any time, and accounts belonging to minors will be closed immediately.

One Account Per Player

Each player may hold only one active Chance account. Duplicate accounts — whether created intentionally or by mistake — are a breach of these Terms. If Chance identifies multiple accounts linked to the same person, all accounts may be suspended and balances reviewed in line with our policy.

PKR Accounts & Payments

All Chance accounts operate in Pakistani Rupees (PKR). Deposits and withdrawals are processed through supported methods including JazzCash, Easypaisa, Raast, bank transfer and cards. It is your responsibility to ensure the payment details you provide are accurate and belong to you.

Bonus & Wagering Rules

Every bonus at Chance — including welcome bonuses and ongoing promotions — carries a wagering requirement. Bonus funds must be turned over the specified number of times before they can be withdrawn as real PKR. Attempting to withdraw before meeting requirements will forfeit the bonus amount.

Fair Play & Prohibited Activity

Any attempt to exploit technical errors, use automated software, engage in collusion, or manipulate games or sports markets is strictly prohibited. Chance reserves the right to void bets, withhold winnings, and close accounts where prohibited activity is identified.

Changes to These Terms

Chance may update these Terms and Conditions from time to time. When significant changes are made, players will be notified before the update takes effect. Continued use of the platform after any update constitutes acceptance of the revised terms. Check this page periodically for the latest version.


Important: These Terms and Conditions form a legally binding agreement between you and Chance. If you do not agree with any part of these terms, you should not register an account or use the Chance platform.

1 Acceptance of Terms

By accessing chance.wine, creating a Chance account, or using any part of the platform — including the Casino, Live Casino, Sports Betting, Bet section, or App — you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full.

These Terms apply alongside any additional rules that may be published for specific promotions, games, or tournaments. Where there is any conflict between these Terms and a specific promotion's rules, the promotion rules take precedence for that promotion only.

If you are accessing Chance on behalf of any other person or using an account registered by someone else, you are not permitted to do so and such use is a breach of these Terms.

2 Eligibility & Account Registration

To register and use Chance, you must meet the following eligibility requirements at the time of registration and at all times while using the platform:

  • You must be at least 18 years of age. Chance does not permit access to persons under 18 under any circumstances.
  • You must be a real, individual person — corporate entities, organisations, or automated systems may not register as players.
  • You may only hold one active account at Chance. Creating duplicate or multiple accounts is a breach of these Terms and will result in account closure.
  • The registration information you provide must be accurate, complete, and up to date. This includes your name, date of birth, address, and payment details.
  • You must not be a person who has previously been excluded or banned from Chance.

Chance reserves the right to request identity verification documents at any time, including when you first register, when you request a withdrawal, or if unusual activity is detected on your account. Failure to provide satisfactory verification may result in account suspension until the process is complete.

If any information you provided during registration changes — such as your address or payment method — you are responsible for updating your account details promptly. Chance is not liable for any issues arising from outdated information in your account.

3 Account Security & Your Responsibility

Your Chance account is personal to you. You are fully responsible for keeping your login credentials — username and password — confidential and secure. You must not share your account details with any other person, nor allow anyone else to access or use your account on your behalf.

All activity carried out on your account while logged in is your responsibility, regardless of whether you personally performed that activity. If you believe your account has been accessed without your authorisation, you must contact Chance support immediately.

Chance will never ask you for your password via email, live chat, or any other channel. If you receive any communication asking for your password, treat it as suspicious and do not respond.

You should use a strong, unique password for your Chance account and avoid reusing passwords from other websites or services. Chance is not responsible for losses arising from your failure to maintain the security of your login credentials.

If you forget your password, use the account recovery option on the login page. Do not share access with friends or family members — account sharing is prohibited under these Terms.

4 Deposits & Payments

All deposits at Chance are processed in Pakistani Rupees (PKR). Chance supports a range of payment methods for Pakistani players, including JazzCash, Easypaisa, Raast, bank transfer, debit cards, and credit cards. The specific methods available to you will be shown when you go to deposit in your account.

By making a deposit, you confirm the following:

  • The payment method you are using belongs to you — you are the registered account holder of that JazzCash number, Easypaisa account, bank account, or card.
  • The funds you are depositing are not the proceeds of any illegal activity.
  • You are depositing for your own personal entertainment, not on behalf of any third party.

Minimum and maximum deposit amounts vary by payment method and are displayed at the time of deposit. Chance reserves the right to apply additional limits or decline deposits at its discretion, particularly where fraud prevention measures are triggered.

Deposits are generally credited to your account promptly once confirmed by the payment network. Chance is not responsible for delays caused by your bank, JazzCash, Easypaisa, or any other third-party payment provider.

Chargebacks — reversing a deposit through your bank or payment provider after it has been credited to your Chance account — are strictly prohibited. Any player found to have initiated a fraudulent chargeback will have their account suspended and outstanding winnings withheld pending investigation.

5 Withdrawals

You may request a withdrawal of your real money PKR balance at any time, subject to the conditions set out in these Terms. Withdrawal requests are processed to the same payment method used for your most recent deposit where possible — JazzCash, Easypaisa, Raast, bank transfer, or card.

  • Withdrawals are only permitted once your identity has been verified to Chance's satisfaction.
  • Bonus funds that have not met their wagering requirement cannot be withdrawn. Only real money PKR balances are eligible for withdrawal.
  • Minimum and maximum withdrawal amounts per transaction apply and are shown on the Withdrawal page.
  • Chance aims to process approved withdrawal requests promptly. Processing times vary by method — JazzCash and Easypaisa are typically fastest, while bank transfers may take longer depending on your bank.
  • Chance reserves the right to carry out additional verification checks before approving any withdrawal, particularly for large amounts or where account activity appears unusual.

Tip: To avoid delays, make sure your account verification documents are submitted and approved before requesting your first withdrawal. Visit the Withdrawal page for full details on supported methods and timelines.

6 Bonuses & Promotions

Chance offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are credited in PKR and are subject to the following general rules, in addition to any specific terms attached to each individual promotion.

  • Wagering requirements: All bonus funds carry a wagering requirement — the amount by which bonus funds must be turned over before they can be converted to withdrawable real PKR. The applicable wagering multiplier is stated clearly on each promotion.
  • Eligibility: Bonuses are available to eligible players only. Chance reserves the right to determine eligibility for any promotion at its discretion. Players who hold more than one account are not eligible for bonuses on any of their accounts.
  • Expiry: Bonus funds and free spins expire if not used within the time period stated in the promotion's terms. Expired bonus funds are forfeited automatically.
  • One bonus at a time: Unless a promotion explicitly states otherwise, only one active bonus may be held at a time. Claiming a new bonus while an existing one is active may result in the existing bonus being forfeited.
  • Abuse: Chance monitors bonus usage closely. Any attempt to exploit bonuses through irregular betting patterns, hedging, or other manipulation will result in the bonus being voided and winnings derived from it being removed.

The full terms for each current bonus can be found on the Promotions page. If you are unsure whether your intended use of a bonus complies with its terms, contact support before proceeding.

7 Sports Betting Rules

The Sports Betting section at Chance covers Cricket, Pakistan Super League (PSL), T20 international matches, Football, Esports, and a range of other sports. The following rules apply to all sports bets placed on the platform.

  • Bet acceptance: All bets are subject to acceptance by Chance. Odds and markets are subject to change before a bet is confirmed. A bet is only valid once you have received a confirmed bet reference in your account.
  • Minimum and maximum stakes: Minimum and maximum bet amounts apply per market and are displayed at the time of placing a bet. Chance reserves the right to limit stakes on specific markets or for specific accounts.
  • Void bets: If a match or event is cancelled, postponed beyond the accepted settlement period, or declared void for any reason recognised under the applicable sport's governing rules, affected bets will be voided and stakes returned.
  • In-play betting: Live in-play bets are subject to a brief acceptance delay. Bets placed after the conclusion of the relevant action — for example, a wicket that has already fallen — may be voided at Chance's discretion.
  • Settlement: Bets are settled based on the official result as declared by the relevant governing body. For Cricket, this includes decisions made by the International Cricket Council (ICC) or Pakistan Cricket Board (PCB) as applicable to the event.
  • Errors: Obvious errors in odds — for example, a price that is clearly incorrect due to a technical fault — will not be honoured. Bets placed at erroneous prices will be voided, and stakes returned.

8 Casino & Live Casino

The Casino and Live Casino sections at Chance offer games provided by third-party game studios and live dealer providers. These games operate according to their own rules, which are displayed within each game. By playing any Casino or Live Casino game on Chance, you agree to those game-specific rules in addition to these Terms.

  • Game outcomes: Casino game outcomes are determined by certified Random Number Generator (RNG) technology. Live Casino outcomes are determined by the real-time actions of live dealers. Chance does not control individual game results.
  • Technical interruptions: If a Casino or Live Casino game is interrupted due to a technical fault before its natural conclusion, the round may be voided and your stake returned, or settled based on the state of play at the time of interruption, depending on the game provider's policy.
  • Responsible limits: You may set deposit and loss limits through your account settings at any time. Chance encourages all players to make use of these tools.
  • Game availability: Specific games may not be available at all times, and the game catalogue may be updated or changed without prior notice.

For Live Casino sessions, a stable internet connection is recommended. Chance is not responsible for losses incurred as a result of connection issues on the player's end during a live game session.

9 Prohibited Conduct

The following activities are strictly prohibited on the Chance platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and permanent exclusion from Chance.

  • Using automated software, bots, scripts, or any other non-human means to interact with the platform, place bets, or claim bonuses.
  • Colluding with other players in Casino games, Live Casino, or sports betting markets to gain an unfair advantage.
  • Exploiting bugs, glitches, or technical errors in games or the platform for financial gain. Any winnings derived from known errors are not valid and will be removed from your account.
  • Arbitrage betting or bonus abuse — placing bets specifically designed to exploit promotions rather than for genuine entertainment purposes.
  • Using a payment method that does not belong to you, or depositing funds obtained through fraud or other illegal means.
  • Providing false information during registration, verification, or at any other point in your interaction with Chance.
  • Attempting to access another player's account without their authorisation.
  • Any action designed to manipulate, disrupt, or interfere with the normal operation of the Chance platform.

Warning: Chance actively monitors accounts for prohibited activity. Where such activity is confirmed, accounts will be closed and any balance held pending investigation. Fraudulent activity may be reported to relevant authorities.

10 Account Suspension & Closure

Chance reserves the right to suspend, restrict, or permanently close any player account at its discretion. Circumstances under which this may occur include, but are not limited to:

  • Breach of any part of these Terms and Conditions.
  • Failure to complete identity verification within a reasonable timeframe when requested.
  • Suspected fraudulent activity, money laundering, or use of the account for any illegal purpose.
  • Confirmed or suspected use of the account by a person under 18 years of age.
  • At the player's own request — for example, as part of a self-exclusion under the Responsible Gaming programme.

You may close your Chance account at any time by contacting support. Upon closure, any real money PKR balance remaining in your account (excluding bonus funds) will be returned to you via your registered withdrawal method, subject to verification requirements being met.

Where an account is closed by Chance due to a breach of these Terms, the platform reserves the right to withhold balances pending investigation. In cases of confirmed fraud or prohibited conduct, balances may be forfeited.

11 Responsible Gaming

Chance is committed to promoting responsible gaming. The platform is designed for adult entertainment, and we provide a range of tools to help players manage their gaming activity in a way that remains enjoyable and within their means.

  • Deposit limits: Set a daily, weekly, or monthly cap on how much PKR you can add to your account. Limits can be reduced immediately; increases take effect after a cooling-off period.
  • Session time reminders: Receive a notification after a set period of play to help you stay aware of time spent on the platform.
  • Cooling-off periods: Take a short break from betting and gaming without fully closing your account.
  • Self-exclusion: Exclude yourself from Chance for a defined period. Self-exclusion cannot be reversed before it expires.

Chance recommends that all players set a gaming budget before they start and treat gaming as entertainment — not as a source of income or a way to recover previous losses. Only play with money you can genuinely afford to lose, and take regular breaks.

For detailed guidance and access to all responsible gaming tools, visit the Responsible Gaming page.

12 Privacy & Data

Chance collects and processes personal data as part of operating the platform, including data provided during registration, verification, and payment processing. How your data is collected, stored, used, and protected is described in full in the Chance Privacy Policy.

By registering a Chance account, you consent to the collection and use of your personal data as described in the Privacy Policy. This includes sharing data with third-party payment processors such as JazzCash, Easypaisa, Raast, and card payment networks as necessary to process your deposits and withdrawals.

Chance will never sell your personal data to third parties for marketing purposes. Your data is used solely to operate your account, process payments, comply with our obligations, and improve the platform experience.

13 Limitation of Liability

Chance provides the platform on an "as available" basis. While we work to ensure the platform is reliable and accessible at all times, we do not guarantee uninterrupted availability and are not responsible for losses caused by:

  • Temporary platform downtime for maintenance or due to circumstances beyond our control.
  • Delays or failures in payment processing caused by third-party providers including JazzCash, Easypaisa, Raast, banks, or card networks.
  • Connection issues on the player's end during live Casino or in-play sports betting sessions.
  • Decisions made in good faith based on information available at the time, which later prove to be incorrect due to third-party data errors.

Chance's maximum liability to any player in connection with any single event or series of related events shall not exceed the PKR balance held in that player's account at the time of the relevant incident.

Nothing in these Terms limits Chance's liability for fraud, wilful misconduct, or any other liability that cannot be excluded by law.

14 Governing Terms & Disputes

These Terms and Conditions, and any dispute arising out of your use of the Chance platform, shall be governed by and interpreted in accordance with the terms as stated on this page. Chance reserves the right to make the final determination on any dispute relating to game outcomes, bonus eligibility, bet settlement, or account activity.

If you have a complaint or dispute, the correct process is to contact Chance support first, clearly explaining the issue and providing any relevant details — your account username, the date and time of the incident, and the relevant game, bet, or transaction reference. Chance will investigate and respond in a timely manner.

Chance's decision on matters within its platform — including bet settlement, bonus awards, and account status — is final once all relevant information has been reviewed. We aim to resolve all disputes fairly and based on the facts available.

Note: These Terms may be updated periodically. The version published on this page is the current version. Continuing to use Chance after any update constitutes acceptance of the revised Terms.


Ready to Play at Chance?

Now that you know the rules, you are ready to get started. Create your free Chance account in minutes, deposit in PKR using JazzCash, Easypaisa, Raast or your bank card, and enjoy Casino, Live Casino, and Cricket & PSL Sports Betting — all in one platform built for Pakistan.

18+ only  |  Play Responsibly  |  PKR Accounts